Featheringill Mortuary

Reviews

• ★ ★ ★ ★ ★
  I have to say sorry to the FANTASTIC team at Featheringill Mortuary they help our family with all of the funeral arrangements for my younger brother who passed suddenly back in March 2017 and I am just getting around to writing a review. All of the team from the first call late on a Friday night to picking up extra death certificates weeks latter were just the best. Lets just say the hospital gave us the standard list of most mortuary's around San Diego. I called a few other mortuary's they to me just sounded like sales people not very sensitive for the type of business they were in. HOWEVER Featheringill answered the phone and Kyle was on the other end of the phone he was very understanding and I asked if we could do the paperwork in the AM at first he knew that his schedule was booked solid for a Saturday but hearing my distress he offered to meet us at 7:30 AM to fit us in and take care of us. Kyle in person was GREAT never did he push to up-sale or play on our heart strings he listened to us and wrote up exactly what we requested. Walking out after we finished we felt such a sigh of relief that something we were dreading to do went so smoothly Kyle was such a great person thank you Kyle. But the great customer service does not stop there we called them with questions 4-5 times and every time the staff no matter what time it was during the day took the time and care to answer our questions. In wrapping this up if you are reading this review I know your pain how you feel and all the questions running thru your mind breath and do yourself a favor and call Fettheringill. Blessings to you.
  By Chris Hubbell, December 23, 2017
• ★ ★ ★ ★ ★
  Paul and the rest of the team at Featheringill Mortuary were so incredibly helpful when my auntie passed away. She lived in San Diego with the rest of her family living abroad and we had no idea on how to handle things in the USA. From the first point of contact they helped us out in so many ways, so nice and helpful, answering numerous questions, emails and helping out with adminstrative issues, the list goes on... Always with a quick response and so professional. We cannot thank them enough for all their kind help and assistance.
  By Kersti Bergström, November 22, 2017

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