Advanced Reservations Systems, Inc.

Reviews

• ★ ★ ☆ ☆ ☆
  I recently purchased a large number of tickets from this group for Disneyland. I found them on MouseSavers and thought I would give them a try as they would save me a few dollars a ticket. I called and got the quote for almost 50 tickets, yes it was a big group and yes those tickets are expensive. The gentleman who helped me said that because I was getting so many tickets he should be able to get the handling fee of almost $100 waived, but I would have to pay in full and they would refund it after it cleared my credit card....I know, silly of me to trust them. Needless to say, I never received the credit. Multiple calls later I finally was able to get a response from a manager who said "We can never refund the handling fees." Needless to say, I won't be using them again. Although after the fees for each ticket I did save a few dollars, hence 2 stars, I would prefer to pay the couple dollars and get the tickets straight from Disneyland when I arrive. Since the vouchers must be redeemed at the window and exchanged for tickets, I have to go through the line anyway, and if there is any problem, Disneyland is excellent at customer service. Save yourself the headache of expiration dates,handling charges and a middle man, just buy the tickets at the gate when you arrive on site. Doing so may cost the family of four $12 over Ares prices, but you have the peace of mind that you are working directly with Disney.
  By Richard M, September 07, 2017

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